As social media use increases and the number of platforms grows, so do the number of social media accounts a business must monitor, manage and measure. A survey of 140 global corporate social media program managers by the Altimeter Group revealed that these organizations are struggling to manage a staggering average of 178 business-related social […]
3 Steps to SMMS Success
by socialrati on April 16, 2012 in Altimeter Group, Awareness, Best Practices, Checklist, insights, report, SMMS, Social Business, Social Media, social media report, Tips
The New Social: Social Business
by socialrati on July 13, 2011 in Social Business, Social Experience, Social Media, Social Networking, Uncategorized
Imagine the lively exchange of ideas and information you experience with your favorite social media tools as a means of gathering and imparting the kind of business intelligence that makes you a rock star at work. You have your finger on the pulse of what’s happening inside your company and with your customers. You know […]